How-To Guides & Documentation
Clear, concise documentation empowers your team (developers, QA, even non-technical members) to run tests and understand testing processes independently. We create tailored 'How-To' guides and Standard Operating Procedures (SOPs). This includes setup instructions, test execution steps, troubleshooting tips, and best practices relevant to your specific project and tools. Good documentation reduces dependency on key individuals and ensures consistency.
Empower Your Team with Testing Edge Documentation
Streamline your testing process with Testing Edge’s Testing Documentation services. We deliver clear, actionable guides for tools like Cypress and TestRail, empowering QA engineers, auditors, and new hires to drive quality.
Get Your Free EstimateBuild clarity and consistency with Testing Edge.
Guides That Drive Success
Why Testing Documentation Matters
Testing documentation provides the structure for repeatable, auditable, and efficient testing processes. It ensures clear instructions, consistent execution, and accessible knowledge, enabling teams to maintain quality across releases.
Testing Edge’s documentation bridges technical and non-technical stakeholders, fostering collaboration and trust.
Types of Guides We Create
Setup Guides
Instructions for configuring testing tools like Cypress, Jest, or TestRail.
Test Execution SOPs
Procedures for consistent test execution across teams and projects.
Troubleshooting Guides
Solutions for common testing issues, tailored to your tools and workflows.
Contribution Guidelines
Best practices for maintaining and updating test suites.
Our Documentation Process
Testing Edge follows a collaborative process to deliver clear, audience-focused documentation tailored to your needs.
Information Gathering
We work with your team to understand tools, workflows, and compliance needs.
Drafting
We create concise drafts, including Gherkin scenarios for clarity.
Review
We refine drafts based on feedback to ensure accuracy and usability.
Publishing
We deliver polished guides in Markdown, PDF, or Confluence formats.
Testing Edge’s Testing Documentation Solutions
Testing Edge delivers tailored testing documentation to streamline your processes and ensure compliance. Choose from our packages to empower your team with clear, actionable guides.
Core Documentation Package Estimate
- Covering up to 5 distinct features
- Up to 10 documentation pieces (e.g., SOPs, setup guides)
- Gherkin scenarios for test case clarity
- Delivered in preferred format, markdown or Atlassian Confluence
- 30 days of post-delivery support
Contact for Custom Pricing
Comprehensive Documentation Suite Estimate
- Covering up to 10 distinct features
- Up to 15 documentation pieces (e.g., SOPs, setup guides)
- Gherkin scenarios for test case clarity
- Delivered in preferred format, markdown or Atlassian Confluence
- 60 days of post-delivery support
Contact for Custom Pricing
Pricing varies based on application complexity and feature count.
Timeline and price are given upon consultation.
* Rush delivery may be available.
Tailored for Your Audience
Testing Edge designs documentation to meet the needs of diverse stakeholders, ensuring clarity and accessibility.
QA Engineers
Technical guides with code snippets and tool-specific steps.
Non-Technical Stakeholders
User-friendly guides for auditors, legal teams, and managers.
New Team Members
Onboarding guides to accelerate learning and productivity.
Benefits of Testing Edge’s Documentation
Team Empowerment
Enable confident test execution with clear, actionable guides.
Consistency
Ensure repeatable results with standardized processes.
Knowledge Sharing
Distribute expertise across teams for better collaboration.
Faster Onboarding
Help new hires contribute quickly with comprehensive guides.
Example Documentation Snippets
How to Process a Customer Refund in Our System
1. Open your web browser and go to https://dashboard.testingedge.com. Enter your employee email and password in the login fields at the center of the page, then click the blue “Sign In“ button.
2. On the dashboard homepage, locate the navigation menu on the left sidebar. Click the “Customer Orders“ option, which has a shopping cart icon next to it.
3. In the “Customer Orders“ page, find the search bar at the top right. Type the customer’s order ID (found in the refund request email) or their email address, then press Enter or click the magnifying glass icon.
4. From the search results, click the order number (a blue hyperlink) to open the order details page. Check the “Order Summary“ section on the right, which lists the purchased items, quantities, and total amount. Compare these with the refund request email to ensure they match. If available, view the screenshot attached in the email to confirm the product details.
5. On the order details page, scroll to the bottom and click the red “Initiate Refund“ button. A dropdown menu will appear; select the appropriate refund reason (e.g., “Customer Request“ or “Defective Product“).
6. In the refund form, verify the refund amount auto-filled in the “Amount“ field matches the order total. If partial, adjust manually. Click the green “Submit Refund“ button to process.
7. After submission, click the “Notify Customer“ button on the confirmation page. Select the “Refund Confirmation“ email template from the dropdown, review the pre-filled message, and click “Send“ to email the customer.
GWT Scenario: Processing a Customer Refund
Feature: Customer Refund Processing
Scenario: Successfully process a customer refund and notify the customer.
Given I am logged into the Testing Edge dashboard as an employee
And I have a refund request email with order ID “ORD-12345“, customer email “customer@example.com“, refund amount “$50.00“, and a screenshot of order details
When I navigate to the “Customer Orders“ page
And I search for the order using the order ID “ORD-12345“
And I verify the order details match the refund request email and screenshot
And I initiate the refund with reason “Customer Request“
And I send a refund confirmation email using the “Refund Confirmation“ template
Then The refund should be processed successfully
And The customer should receive a confirmation email
Ready to Transform Your Testing Documentation?
Don’t let unclear documentation hinder your team. Partner with Testing Edge for guides that enhance efficiency, clarity, and compliance.
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